How We Can Help

  • Free water testing
  • Sick fish diagnosis
  • Medication and maintenance referrals
  • Special ordered fish
  • Special ordered tanks
  • Tell us what you need—we’ll help you get results!

Taking Your Fish Home
There’s nothing like the thrill of introducing your new finned friend to his new home! However, it’s common for fish to die shortly after being put in a new tank if they are not properly acclimated.

What is acclimation and why is it so important?
The fish you just brought home have been living in our tanks, where the water parameters—including temperature, pH, and salinity—is different than yours at home. While we maintain our water quality and your tank should be fully established, the difference in these factors alone can send a fish into shock and lead to their untimely demise.

How to properly acclimate your fish:

  1. Float bag(s) with fish in your aquarium for 15 to 20 minutes.
  2. Open bag but do not pour out.
  3. Add 1/2 cup of your aquarium water to the opened, floating bag.
  4. Repeat step #3 every ten minutes for one hour.
  5. After one hour of acclimation, gently tilt the bag and allow your new fish to swim out and explore his new home!